Refund policy

Terms of return or exchange

Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery note, within 14 days of receipt of your package. Altered, previously worn or damaged items, special orders and gift cards cannot be returned.

You can make your return by post with the return label provided by Taty Company, as well as the delivery note. In the event of reimbursement of the items, the method of payment will be the same as when purchasing on the www.ladytaty.ch website.